Contact the shakebet-nl.nl editorial team
Start playingWrite to the shakebet-nl.nl editorial team
Shakebet is the subject of this portal — an independent information and marketing site run by the shakebet-nl.nl editorial team, not by the operator itself. If you have questions about the content we publish here — corrections, factual queries, editorial concerns or anything you've read on this site — we want to hear from you. Send your message to [email protected] and we aim to reply within 48 hours on business days.
When you write, a brief description of which page or section your question relates to helps us get back to you faster. We take accuracy seriously, and if you've spotted something that looks wrong or out of date, that kind of feedback is genuinely useful.
Questions about your Shakebet account
This site is a review and information portal. We have no access to player accounts, transaction records or any system on the operator's platform. That means we cannot help with deposits, withdrawals, bonus queries, account verification, technical issues or anything else that requires access to a live account.
For all account-related matters, the right place to go is Shakebet's own support team, reachable directly through the operator's platform. Their support is available 24/7 via live chat, email and phone — so most queries can be resolved quickly through those channels.
Why this distinction matters
The boundary between us and the operator is not a formality. We write about Shakebet based on publicly available information and our own editorial research — we are not affiliated with the operator, we don't have access to its systems, and we can't act on its behalf. Anything we told you about your account would be guesswork, not an answer.
What we can do is keep our content accurate, transparent and useful for players making decisions. If our coverage has helped — or if something here led you astray — that is exactly the kind of thing we'd like to know about.
Responsible gambling support
If gambling is causing you or someone you know distress, please reach out to one of the UK's free support services. Gambling should be entertainment — if it has stopped feeling that way, help is available 18+ only.
- GamCare — National Gambling Helpline: 0808 8020 133 (free, 24/7)
- BeGambleAware — free, confidential support and resources
- GamStop — free national self-exclusion scheme
- Gordon Moody — residential and online treatment programmes
Access to this content is restricted to persons aged 18 and over (18+).